{"id":300,"date":"2025-11-04T18:33:13","date_gmt":"2025-11-04T18:33:13","guid":{"rendered":"https:\/\/mediumblue-starling-306887.hostingersite.com\/?page_id=300"},"modified":"2025-11-04T18:33:14","modified_gmt":"2025-11-04T18:33:14","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/reparacionesramos.com\/en\/politica-de-privacidad\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p>Pursuant to the provisions of the <strong>Regulation (EU) 2016\/679<\/strong>, of 27 April 2016 (<strong>GDPR<\/strong>), and in the <strong>Organic Law 3\/2018<\/strong>, of 5 December <strong>Protection of Personal Data and Guarantee of Digital Rights (LOPDDGDD)<\/strong>, Users are informed that any personal data that may be provided through the website will be treated as confidential. <strong><a href=\"https:\/\/reparacionesramos.com\/en\/\">https:\/\/reparacionesramos.com<\/a><\/strong> shall be treated under the responsibility of:<\/p>\n\n\n\n<p><strong>Headline:<\/strong> David Ramos Romero de \u00c1vila<br><strong>Trade name:<\/strong> Ramos Repairs<br><strong>Address:<\/strong> Calle de los Juglares, 16, 28030 Madrid<br><strong>Telephone:<\/strong> +34 649 840 654<br><strong>E-mail:<\/strong> <a>davidrr032@gmail.com<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Purpose of data processing<\/h3>\n\n\n\n<p>Personal data collected through contact forms or by e-mail will be processed for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manage <strong>enquiries, requests or quotations<\/strong> submitted by users.<\/li>\n\n\n\n<li>Maintain the <strong>commercial or professional communication<\/strong> with customers and suppliers.<\/li>\n\n\n\n<li>Provide information on the <strong>repair, installation or maintenance services<\/strong> offered by Ramos Repairs.<\/li>\n\n\n\n<li>Comply with <strong>legal, fiscal and administrative obligations<\/strong> arising from the professional activity.<\/li>\n<\/ul>\n\n\n\n<p>Under no circumstances will the data be used for purposes other than those described herein, nor will commercial profiles be drawn up without consent.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Legitimation of the processing<\/h3>\n\n\n\n<p>The processing of data is based on the following legal bases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <strong>express consent<\/strong> of the user when sending their data through the forms or when contacting by e-mail.<\/li>\n\n\n\n<li>The <strong>execution of a contract or service<\/strong>, when the user requests a repair or quotation.<\/li>\n\n\n\n<li>The <strong>compliance with legal obligations<\/strong> (invoicing, administrative records, etc.).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Data retention<\/h3>\n\n\n\n<p>Personal data will be retained for as long as the business relationship is maintained or as long as necessary to fulfil the stated purposes.<br>Once this relationship has ended, the data will be securely and confidentially deleted, unless there are legal retention obligations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Communication of data to third parties<\/h3>\n\n\n\n<p>The data will not be disclosed to third parties except in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>By <strong>legal obligation<\/strong> (e.g. requests from competent authorities).<\/li>\n\n\n\n<li>To service providers acting as <strong>data processors<\/strong>, such as tax advisors or web hosting services, under contract and in compliance with the guarantees of the GDPR.<\/li>\n<\/ul>\n\n\n\n<p>There will be no <strong>international data transfers<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. User rights<\/h3>\n\n\n\n<p>The user may exercise the following rights at any time, free of charge:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access:<\/strong> know what personal data is being processed.<\/li>\n\n\n\n<li><strong>Correction:<\/strong> correct inaccurate or incomplete data.<\/li>\n\n\n\n<li><strong>Deletion:<\/strong> request the deletion of your data when they are no longer needed.<\/li>\n\n\n\n<li><strong>Limitation:<\/strong> temporarily restrict treatment in certain cases.<\/li>\n\n\n\n<li><strong>Opposition:<\/strong> object to the processing of your data on personal grounds.<\/li>\n\n\n\n<li><strong>Portability:<\/strong> receive your data in a structured and readable format.<\/li>\n<\/ul>\n\n\n\n<p>To exercise these rights, you should send a request to:<br>\ud83d\udce7 <strong><a>davidrr032@gmail.com<\/a><\/strong>, indicating the right you wish to exercise and attaching a copy of your identity document.<\/p>\n\n\n\n<p>You may also lodge a complaint with the <strong>Spanish Data Protection Agency (AEPD)<\/strong> if you feel that your rights have not been respected.<br>\ud83d\udc49 <a href=\"https:\/\/www.aepd.es\">www.aepd.es<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Data security<\/h3>\n\n\n\n<p><strong>Ramos Repairs<\/strong> implements the necessary technical and organisational measures to guarantee the <strong>confidentiality, integrity and availability<\/strong> of personal data, preventing their loss, alteration or unauthorised access.<br>Only authorised personnel have access to users' personal data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Acceptance and consent<\/h3>\n\n\n\n<p>Sending personal data through the forms on the website or contacting us via e-mail implies the <strong>express acceptance<\/strong> of this Privacy Policy and the <strong>consent<\/strong> for the processing of the data in accordance with the purposes described.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Modification of the policy<\/h3>\n\n\n\n<p><strong>David Ramos Romero de \u00c1vila<\/strong> reserves the right to modify this Privacy Policy to adapt it to legislative or technical changes.<br>Modifications will be published on this page and will be effective from the date of their update.<\/p>\n\n\n\n<p><strong>David Ramos Romero de \u00c1vila<\/strong><br>\ud83d\udccd Calle de los Juglares, 16, 28030 Madrid<br>\ud83d\udce7 <a>davidrr032@gmail.com<\/a><br>\ud83d\udcde +34 649 840 654<br>\ud83c\udf10 <a href=\"https:\/\/reparacionesramos.com\/en\/\">https:\/\/reparacionesramos.com<\/a><br><strong>Trade name:<\/strong> Ramos Repairs<\/p>","protected":false},"excerpt":{"rendered":"<p>In compliance with the provisions of Regulation (EU) 2016\/679 of 27 April 2016 (GDPR), and in accordance with the 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