Privacy policy

Pursuant to the provisions of the Regulation (EU) 2016/679, of 27 April 2016 (GDPR), and in the Organic Law 3/2018, of 5 December Protection of Personal Data and Guarantee of Digital Rights (LOPDDGDD), Users are informed that any personal data that may be provided through the website will be treated as confidential. https://reparacionesramos.com shall be treated under the responsibility of:

Headline: David Ramos Romero de Ávila
Trade name: Ramos Repairs
Address: Calle de los Juglares, 16, 28030 Madrid
Telephone: +34 649 840 654
E-mail: davidrr032@gmail.com

1. Purpose of data processing

Personal data collected through contact forms or by e-mail will be processed for the following purposes:

  • Manage enquiries, requests or quotations submitted by users.
  • Maintain the commercial or professional communication with customers and suppliers.
  • Provide information on the repair, installation or maintenance services offered by Ramos Repairs.
  • Comply with legal, fiscal and administrative obligations arising from the professional activity.

Under no circumstances will the data be used for purposes other than those described herein, nor will commercial profiles be drawn up without consent.

2. Legitimation of the processing

The processing of data is based on the following legal bases:

  • The express consent of the user when sending their data through the forms or when contacting by e-mail.
  • The execution of a contract or service, when the user requests a repair or quotation.
  • The compliance with legal obligations (invoicing, administrative records, etc.).

3. Data retention

Personal data will be retained for as long as the business relationship is maintained or as long as necessary to fulfil the stated purposes.
Once this relationship has ended, the data will be securely and confidentially deleted, unless there are legal retention obligations.

4. Communication of data to third parties

The data will not be disclosed to third parties except in the following cases:

  • By legal obligation (e.g. requests from competent authorities).
  • To service providers acting as data processors, such as tax advisors or web hosting services, under contract and in compliance with the guarantees of the GDPR.

There will be no international data transfers.

5. User rights

The user may exercise the following rights at any time, free of charge:

  • Access: know what personal data is being processed.
  • Correction: correct inaccurate or incomplete data.
  • Deletion: request the deletion of your data when they are no longer needed.
  • Limitation: temporarily restrict treatment in certain cases.
  • Opposition: object to the processing of your data on personal grounds.
  • Portability: receive your data in a structured and readable format.

To exercise these rights, you should send a request to:
📧 davidrr032@gmail.com, indicating the right you wish to exercise and attaching a copy of your identity document.

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) if you feel that your rights have not been respected.
👉 www.aepd.es

6. Data security

Ramos Repairs implements the necessary technical and organisational measures to guarantee the confidentiality, integrity and availability of personal data, preventing their loss, alteration or unauthorised access.
Only authorised personnel have access to users' personal data.

7. Acceptance and consent

Sending personal data through the forms on the website or contacting us via e-mail implies the express acceptance of this Privacy Policy and the consent for the processing of the data in accordance with the purposes described.

8. Modification of the policy

David Ramos Romero de Ávila reserves the right to modify this Privacy Policy to adapt it to legislative or technical changes.
Modifications will be published on this page and will be effective from the date of their update.

David Ramos Romero de Ávila
📍 Calle de los Juglares, 16, 28030 Madrid
📧 davidrr032@gmail.com
📞 +34 649 840 654
🌐 https://reparacionesramos.com
Trade name: Ramos Repairs

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